VP · Platform Engineering & Infrastructure

Pranav
Kalambi

23 years shaping enterprise IT operations, platform reliability & digital transformation across global financial institutions.

Pranav Kalambi
Pkalambi@gmail.com
Profile

My name is Pranav Kalambi, born in Mumbai. I've worked for 23 years in the field of Information Technology and Operations — built and led high-performing teams including IT Managed Services, IT Service Desk, Network, Servers, on-site deskside, Datacentre and other Infrastructure, with an annual budget of over USD 10M. My career interests are to excel and create next-generation IT Support Services for organizations of all sizes and industries.

Served as a strategic business asset, shaping a long-term technology transformation plan to transition existing legacy systems onto new modernized platforms. Optimized the IT landscape to improve customer satisfaction and support, continually assessing, evaluating and enhancing application, system and processes.

Experience
Vice President — Head of Platform Engineering & Infrastructure Reliability Operations (SRE)
Jul 2017 — Present
State Street Corporate Services · Mumbai & Bangalore

Responsible for IT Operations, Platform Engineering, Projects, and Automation. Responsibilities cover local site support (Datacentre — On-Prem/Hosted, Network, Servers, Storage), Production Management, End User Computing, and Global Platform Engineering covering Azure Deployments, Automation, DevOps, Messaging, Webservice, SSL, Kafka, and Infrastructure As A Code.

Asst. Vice President — IT Site Lead
Jun 2012 — Jul 2017
Barclays Technology Centre · Chennai & Mumbai

Responsible for IT Site Management for Chennai, then moved to Mumbai to build and manage the site. Mumbai had a seat capacity of 3,800 with a user base of approx. 4,500 including Front, Middle and Back Office Operations. Front Office, Sales, Corporate Bank were key priorities requiring upgraded machines and technology.

Asst. Manager — IT Ops, Projects & Transition
Mar 2009 — Jan 2012
Barclays Technology Centre · Chennai

Managed Projects and Transitions including transitions of 3,500 roles from UK, US, and ME to India. After the site was fully occupied, responsibilities shifted to managing site upkeep and delivering business requirements.

Senior / Group Manager — IT
Jan 2012 — May 2012
WNS Ltd.
Manager — IT Infrastructure
Jul 2007 — Feb 2009
Satyam BPO Ltd.
Manager — Server IT Infrastructure
Feb 2007 — Jul 2007
e4e Business Solutions Ltd.
Assistant Manager — Server Operations
Mar 2002 — Feb 2007
Genpact (formerly GE)
Technology Frontier
Generative AI & Agentic AI in Platform Engineering

Generative AI

Modern infrastructure teams are leveraging Gen AI to automate runbook generation, accelerate incident triage, and synthesize monitoring signals — reducing MTTR and freeing engineers for higher-order work.

Agentic AI

Agentic AI systems autonomously execute multi-step IT workflows — from auto-remediation in SRE pipelines to intelligent provisioning of cloud resources — enabling truly self-healing infrastructure at scale.

Infrastructure As AI Code

Combining IaC principles with AI-driven code generation accelerates deployment velocity, reduces configuration drift, and enables policy-as-code enforcement across hybrid cloud environments.

Platform Reliability & AI Ops

AIOps platforms use ML to correlate alerts, predict failures before they surface, and intelligently route escalations — aligning well with the SRE model and platform engineering disciplines.

Exploring AI-native infrastructure paradigms